Welcome to Himalayan Herbs Store. Please carefully read our Payment Terms and Conditions before making a purchase. By using our services, you agree to comply with and be bound by the following terms.
- Accepted Payment Methods: We accept the following payment methods:
- Credit/Debit Cards: RuPay, Visa, Credit, MasterCard, Discover, etc.
- Digital Wallets: Paytm, Google Pay, PhonePe, Amazon Pay, etc.
- Bank Transfers: Where applicable.
- Cash on Delivery (COD): Where applicable.
- Currency: All transactions will be processed in Indian Rupees unless otherwise specified.
- Payment Due Date:
- Online Payments: Payment must be made at the time of checkout.
- Cash on Delivery: Payment is due upon delivery of the products.
- Subscription Services: Payments for subscriptions will be automatically charged based on your chosen frequency (weekly, monthly, etc.) on the billing cycle date.
- Billing Information: It is the responsibility of the customer to ensure that the billing information provided is accurate and up-to-date. Failure to provide correct details may result in delays or cancellation of your order.
- Late Payments and Non-Payment: In cases of failed payment attempts, the order may be placed on hold until payment is received. Continuous failed payments or non-payment will result in cancellation of the order and potentially affect your account’s standing with us.
- Refunds and Cancellations: Refunds will be processed based on our Return and Refund Policy. Refunds for online payments will be credited back to the original payment method used within 5-10 business days, depending on the payment provider.
- Price Changes: We reserve the right to update prices without prior notice. The prices applicable at the time of purchase will apply to your order.
- Security: We use secure payment gateways and encryption to protect your payment information. However, you are responsible for maintaining the confidentiality of your account and payment details.
- Disputes: Any payment-related disputes should be raised with our Customer Service within 07 days of the transaction. We will work to resolve the issue in accordance with our policies.